Privacy & Security


Respecting your wishes about the information we collect from you is of great importance.

Personal information collection

We may collect the following kinds of personal information:

  • Information that you provide for the purpose of setting up an account on this website including your name, e-mail address, billing/shipping information and contact numbers
  • Information about transactions carried out over this website including products/quantities ordered and payment information.

Using personal information

We may use your personal information to:

  • Enable your access to and use of the website services.
  • Send to you products that you purchase.
  • Send to you statements and invoices.
  • Authorization and process credit card transactions.
  • Supply partner client with your name, address, phone number(s), and products/quantities ordered.

In addition to the disclosures reasonably necessary for the purposes identified above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.


Because your credit card security is our highest priority, we have taken several steps to ensure that your payment information is processed confidentially and accurately. This protection provides a level of security that we are proud to offer.

Securing your data

We take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into via this website is protected by encryption technology. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.


The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.


Your customized order will be received free from defects and personalized as you requested, or we will replace your order or issue you a full refund, at our discretion. Customized orders cannot be returned for refund for any other reasons. Your non-customized order may be returned for a refund, for any reason, minus shipping both ways. If your non-customized order is proven defective, we will also refund shipping charges both ways.

Delivery Process

Our preferred method of shipping is UPS Ground. For RUSH deliveries, we use alternate UPS and Federal Express services. Some of our products are in-stock and ready to ship from our Moorestown, NJ warehouse within 24 hours (excluding weekends and holidays). All custom orders will require additional processing time and may ship from a location other than our local warehouse.

Analytics Tools

We may use analytics tools and other third party technologies, such as Google Analytics to collect non-personal information in the form of various usage and user metrics when you use our online sites and/or services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.

The third party analytics companies who collect information on our sites and/or services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.

In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of this site and/or our services and to otherwise collect and use data about your use of this site and/or our Services. For more information about this practice, please see the "Third Party Advertising Technologies" section below.

You may opt out of Google Analytics by visiting the Google Analytics opt-out page.

Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our sites and/or services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.

These companies may use information about user behavior in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognize a unique cookie on your computer, and may record information to these cookies based upon your activities on any of our sites and/or services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out as indicated in this Policy. Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads.

Notification of Changes

The Company reserves the right to change these conditions at any time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. You are therefore advised to re-read this statement on a regular basis.


Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company.


If you have any questions about this privacy policy or our treatment of your personal information, please write to: [email protected]

These terms and conditions form part of the Agreement between the client and our company. Your accessing of this website indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein.

Terms and Conditions

The following terminology applies to these Terms and Conditions and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to Artcraft Promotional Concepts. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. “Partner Client” refers to an organization for which we have created a website offering products customized for their organization.